Frequently Asked Questions

Do you accept insurance?

None of the providers at Our Well House take insurance because we do not want insurance telling us what we can and cannot do for our community. In general, insurance companies are not focused on any preventative or wellness services. They were designed for quick, short-term symptom and disease care and treatment which is heavily invested in the conventional model of health care that too often relies on drugs and surgery.

As Chris Kresser says, “Insurance-based medicine is not evidence-based medicine.” Realize that what our culture calls health care is actually “sick” care, since it has little to do with advancing true health. It’s mostly about suppressing symptoms while ignoring the underlying cause. We are committed to a vitalistic model that addresses the underlying causes of your symptoms through gentle + specific, nervous system focused chiropractic adjustments, pelvic floor physical therapy, and functional medicine.

Now, if you have a policy it will probably help with at least some of the expense of your sick care. But few policies pay for things that help us keep our health. The great news is that by not having to deal with insurance companies, office costs are kept down, so we can offer affordable care for the whole family. Many of our providers will gladly provide you with the necessary documentation to get reimbursed if you’re willing to file yourself. We accept HSA and FSA forms of payment and always welcome open and honest conversations about finances. We are here to serve you and will do all that we can to help.

Allergy Notice

Since many of our practice members suffer from Multiple Chemical Sensitivities, we ask you to not wear any perfumes, colognes, or scented lotions.

Why can’t I wear shoes inside?

One of the best ways to create a healthy home is to adopt a no-shoes-indoors policy. While we want to keep our floors and rugs nice despite the foot traffic, research has shown that our shoes track in much more than just dirt. The University of Arizona recently conducted a study to verify bacteria levels of footwear both inside and outside the shoe surface and they found an average of 421,000 units of bacteria on the outside of the shoe and 2,887 units on the inside of the shoe.

They also found E. coli on 27% of the shoes along with seven other kinds of bacteria including K. pneumoniae which can lead to pneumonia, bloodstream infections, meningitis, and even urinary tract infections. A microbiologist and professor at the University of Arizona says, “We walk through things like bird droppings, dog waste, and public restroom floors, all of which are sources for E. coli.” We are not germaphobes, don’t believe in sterile environments, and think exposure is the best way to build a healthy immune system, but we always have little ones crawling around and are passionate about simple steps we can take to increase the health of our environment.

What is your mask policy?

We never had one and we never will.